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260 Posts
Good News!! Simms received my letter this week and promptly called me back. They are sending me a new pair of waders. clap: So now I have to eat crow! mmm......... Simms waders are great, and so is there service :mrgreen: :mrgreen:
This is a letter I wrote to the Simms Warranty department. Please let me know fellow GFer's if you think this is a reasonable argument. Thanks.
To Whom It May Concern:
Last year I purchased a pair of your G3 waders. I used them no more than twenty times, and the majority of that time was spent catching salmon during the fall. I recently
Went fishing last December on our coast for winter steelhead, and my waders
Started to leak profusely. I turned them into your warranty department, and after finding
Out how long it would take, due to the holidays, your warranty department sent a loaner
Pair. About two weeks ago I received notice that I needed to pay $85.00 to have my waders repaired. Keep in mind; my waders were less than one year old. I was told by Auburn Sports to call and talk to your warranty department direct. After talking to Carrie about how old my waders were, and that the original receipt was with the waders when they
Were submitted for repairs, she happily waived the repair cost. She explained to me in detail what corrective action was taken to repair my waders, and that it was the technicians view that my waders were derelict of proper care because they “smelled� and also were wet in the feet. Also, upon further discussion, she had mentioned there were problems with the stocking feet in that particular model, and that after my waders were repaired, they would have the new version of stocking feet. There were also multiple leaks in the seams, as well as pinholes that were repaired. After receiving my waders from warranty repair, I noticed that the same style of stocking feet were on my waders, which she admittedly said had problems. Not only that, but when I used my waders last Saturday, THEY STILL LEAKED!!! In my opinion, if you have a product of the caliper of Simms, and there leaking from the seams less than one year old, THEY SHOULD HAVE BEEN REPLACED. As far as the snide comment made by the technician about my waders being “SMELLY� and full of water, of course they were!! I live in the Northwest where we harvest salmon for food; sorry we are not all “feathertossers� in the world of fishing! As far as my waders being wet inside, of course they were wet, they LEAKED!! I took them in for service the next day, as I do use my waders frequently during the holidays, I needed them repaired ASAP.
You know, I bought these waders and spent three times the amount then I could have paid for brand “X� for a reason. The fact they were American made, and for SERVICE and RELIABILITY! I am deeply saddened that I will never support or buy another Simms product. You could have made me a believer, and a lifelong customer. Instead I will discourage my clients, friends, family, and anyone else who will listen, on purchasing your waders. I do own a G3 jacket, G3 wader boots, and a G3 vest, which I am very happy with, but our those items made in Bozeman?? Thanks again to Carrie for trying, and try to be a little fairer!
Sincerely,
JR r radiation falling on either hemisphere-thereby altering the earth's climate. Some observers have tried to connect the eleven-year sunspot cycle with climate patterns, but have so far been unable to provide a satisfactory explanation of how the cycle might be involved.
Man, too, may be somewhat responsible for the cooling trend. The University of Wisconsin's Reid A. Bryson and other climatologists suggest that dust and other particles released into the atmosphere as a result of farming and fuel burning may be blocking more and more sunlight from reaching and heating the surface of the earth.
Climatic Balance. Some scientists like Donald Oilman, chief of the National Weather Service's long-range-prediction group, think that the cooling trend may be only temporary. But all agree that vastly more information is needed about the major influences on the earth's climate. Indeed, it is to gain such knowledge that 38 ships and 13 aircraft, carrying scientists from almost 70 nations, are now assembling in the Atlantic and elsewhere for a massive 100-day study of the effects of the tropical seas and atmosphere on worldwide weather. The study itself is only part of an international scientific effort known acronymically as GARP (for Global Atmospheric Research Program).
Whatever the cause of the cooling trend, its effects could be extremely serious, if not catastrophic. Scientists figure that only a 1% decrease in the amount of sunlight hitting the earth's surface could tip the climatic balance, and cool the planet enough to send it sliding down the road to another ice age within only a few hundred years.
The earth's current climate is something of an anomaly; in the past 700,000 years, there have been at least seven major episodes of glaciers spreading over much of the planet. Temperatures have been as high as they are now only about 5% of the time. But there is a peril more immediate than the prospect of another ice age. Even if temperature and rainfall patterns change only slightly in the near future in one or more of the three major grain-exporting countries-the U.S., Canada and Australia -global food stores would be sharply reduced. University of Toronto Climatologist Kenneth Hare, a former president of the Royal Meteorological Society, believes that the continuing drought and the recent failure of the Russian harvest gave the world a grim premonition of what might happen. Warns Hare: "I don't believe that the world's present population is sustainable if there are more than three years like 1972 in a row."
From: Time Magazine Monday, Jun. 24, 1974
Note: The same rhetoric now used for global warming.
This is a letter I wrote to the Simms Warranty department. Please let me know fellow GFer's if you think this is a reasonable argument. Thanks.
To Whom It May Concern:
Last year I purchased a pair of your G3 waders. I used them no more than twenty times, and the majority of that time was spent catching salmon during the fall. I recently
Went fishing last December on our coast for winter steelhead, and my waders
Started to leak profusely. I turned them into your warranty department, and after finding
Out how long it would take, due to the holidays, your warranty department sent a loaner
Pair. About two weeks ago I received notice that I needed to pay $85.00 to have my waders repaired. Keep in mind; my waders were less than one year old. I was told by Auburn Sports to call and talk to your warranty department direct. After talking to Carrie about how old my waders were, and that the original receipt was with the waders when they
Were submitted for repairs, she happily waived the repair cost. She explained to me in detail what corrective action was taken to repair my waders, and that it was the technicians view that my waders were derelict of proper care because they “smelled� and also were wet in the feet. Also, upon further discussion, she had mentioned there were problems with the stocking feet in that particular model, and that after my waders were repaired, they would have the new version of stocking feet. There were also multiple leaks in the seams, as well as pinholes that were repaired. After receiving my waders from warranty repair, I noticed that the same style of stocking feet were on my waders, which she admittedly said had problems. Not only that, but when I used my waders last Saturday, THEY STILL LEAKED!!! In my opinion, if you have a product of the caliper of Simms, and there leaking from the seams less than one year old, THEY SHOULD HAVE BEEN REPLACED. As far as the snide comment made by the technician about my waders being “SMELLY� and full of water, of course they were!! I live in the Northwest where we harvest salmon for food; sorry we are not all “feathertossers� in the world of fishing! As far as my waders being wet inside, of course they were wet, they LEAKED!! I took them in for service the next day, as I do use my waders frequently during the holidays, I needed them repaired ASAP.
You know, I bought these waders and spent three times the amount then I could have paid for brand “X� for a reason. The fact they were American made, and for SERVICE and RELIABILITY! I am deeply saddened that I will never support or buy another Simms product. You could have made me a believer, and a lifelong customer. Instead I will discourage my clients, friends, family, and anyone else who will listen, on purchasing your waders. I do own a G3 jacket, G3 wader boots, and a G3 vest, which I am very happy with, but our those items made in Bozeman?? Thanks again to Carrie for trying, and try to be a little fairer!
Sincerely,
JR r radiation falling on either hemisphere-thereby altering the earth's climate. Some observers have tried to connect the eleven-year sunspot cycle with climate patterns, but have so far been unable to provide a satisfactory explanation of how the cycle might be involved.
Man, too, may be somewhat responsible for the cooling trend. The University of Wisconsin's Reid A. Bryson and other climatologists suggest that dust and other particles released into the atmosphere as a result of farming and fuel burning may be blocking more and more sunlight from reaching and heating the surface of the earth.
Climatic Balance. Some scientists like Donald Oilman, chief of the National Weather Service's long-range-prediction group, think that the cooling trend may be only temporary. But all agree that vastly more information is needed about the major influences on the earth's climate. Indeed, it is to gain such knowledge that 38 ships and 13 aircraft, carrying scientists from almost 70 nations, are now assembling in the Atlantic and elsewhere for a massive 100-day study of the effects of the tropical seas and atmosphere on worldwide weather. The study itself is only part of an international scientific effort known acronymically as GARP (for Global Atmospheric Research Program).
Whatever the cause of the cooling trend, its effects could be extremely serious, if not catastrophic. Scientists figure that only a 1% decrease in the amount of sunlight hitting the earth's surface could tip the climatic balance, and cool the planet enough to send it sliding down the road to another ice age within only a few hundred years.
The earth's current climate is something of an anomaly; in the past 700,000 years, there have been at least seven major episodes of glaciers spreading over much of the planet. Temperatures have been as high as they are now only about 5% of the time. But there is a peril more immediate than the prospect of another ice age. Even if temperature and rainfall patterns change only slightly in the near future in one or more of the three major grain-exporting countries-the U.S., Canada and Australia -global food stores would be sharply reduced. University of Toronto Climatologist Kenneth Hare, a former president of the Royal Meteorological Society, believes that the continuing drought and the recent failure of the Russian harvest gave the world a grim premonition of what might happen. Warns Hare: "I don't believe that the world's present population is sustainable if there are more than three years like 1972 in a row."
From: Time Magazine Monday, Jun. 24, 1974
Note: The same rhetoric now used for global warming.